Using the Telephone
Making telephone calls is an important part a secretary''s work. When Mr Shelli wants to speak to someone on the telephone, Maria gets the call for him. Today Mr Shelli wants to talk to. Mr Kola of the National Bank. Here he is asking Maria to get the call for him.
MR SHELLI: I''d like to speak to Mr Kola of the National Bank, would you get him on the phone,please?
MARIA: Certainly, I''ll do it at once, Mr Shelli. (TO HERSELF) Now what''s Mr Kola''s number? Ah,here it is ... five, three, zero,double six. (LIFTS PHONE)
ROSE: Switchboard, can I help you?
MARIA: Good morning, Rose. Maria d I have an outside line,please?
Good morning, Rose. Maria d I have an outside line,please?
ROSE: Oh, hello, Maria. Hold the line a moment.
(DIALLING)There you are, you''ve an outside line now, you can hear the dialling tone.
MARIA: Thank you. (TO HERSELF) Five, three, zero, six, six.
(RINGING)
Thank you. (TO HERSELF) Five, three, zero, six, six.
(RINGING)
2ND OPERATOR: National morning,can I help you?
MARIA: Good morning, would you put me through to Mr Kola please?
Good morning, would you put me through to Mr Kola please?
2ND OPERATOR: MR Kola? Certainly. Who''s calling him?
MARIA:Mr Shelli of Modern Office Limited would like to speak to him.
2ND OPERATOR: Thank you. Hold the line, please.
(PHONE)
MR KOLA: Kola speaking.
2ND OPERATOR: Good morning, Mr Kola. I have a call for you from Mr Shelli of Modern Office Limited.
MR KOLA: Thank you, Operator, put him through, please.
MARIA: Mr Kola?
Mr Kola?
MR KOLA: Kola speaking.
MARIA:Oh, good morning, Mr Kola. Mr Shelli is calling you. Would you hold the line a moment please. I''ll hand you over. Mr Shelli?
MR SHELLI: Yes?
Yes?
MARIA: Mr Kola''s on the line now, Mr Shelli. Will you take it in here please?
Mr Kola''s on the line now, Mr Shelli. Will you take it in here please?
MR SHELLI:Thank you Maria. Hello, is that Mr Kola?
MR KOLA: Good morning, Mr Shelli.
MR SHELLI: Ah, good morning, Mr Kola, how are you?
Ah, good morning, Mr Kola, how are you?
MR KOLA: Fine, thanks, and you?
MR SHELLI: Very well, thank you.
Very well, thank you.
MR KOLA: I''m glad to hear it. Well, what can I do for you, Mr Shelli?
MR SHELLI: Well, I''m going to Europe next week and I''d like some travellers cheques. 7,000 dollars say…
Well, I''m going to Europe next week and I''d like some travellers cheques. 7,000 dollars say…
MR KOLA: 7,000 dollars. Yes certainly I can fix that for you. So you''re going to Europe, are you?
注释:
☆switchboard 交换机、总机
☆an outside line 外线
☆dialling tone 电话的.拨号音
☆travellers''cheques 旅行支票
☆to fix 办理、解决
☆to book a call 预约电话
☆international operator 国际电话话务员
☆a personal call 受话人直接通话的电话
-
商务英语之商务谈判精选用语(1)
导语:如何用商务英语进行商务谈判?下面是本站小编整理的商务英语商务英语之商务谈判精选用语(1),欢迎参考!a:wecanofferyouthisindifferentlevelsofquality.b:istheremuchofadifferenceinprice?a:yes,theeconomymodelisabout30%less.b:we'lltakethatone.a:这产品我...
-
职场英语:是工作让你至今单身吗?
U.S.governmentdatarevealsthatupto44%oftheU.S.workforceissingle--anditmaybebecauseofwork.Herearefourreasonswhyyourjobmightbekeepingyousingleandwhattodoaboutit.美国政府公布的数据显示有接近44%的职场人士是单身,而单身的原因很有可能是工作。以下列...
-
面试英语第七讲:展示个人能力-求职面试
面试时我们最想向面试官展现的就是我们的能力了,那么一个人的能力到底是什么呢?通常我们理解为工作能力,技术能力等等,其实不仅仅是这些。我们先来看看关于个人能力的背景知识:Background:个人能力集中表现在社会荣誉、工作业绩、科研成果、著作等,这里最主要的是著...
-
关于英语书信中最最常用的表达
快来诵读一下这些书信中最最常用的表达吧,说不定你就用得上它们了!因为书信是英语作文中最最常见的考察方式了,亮点句型是你得分的法宝之一哦!问候Howareyoudoing?Howiseverythinggoing?Iamdelightedtoreceiveyourletter.致歉I’mterriblysorryfor...I&rsqu...